How To Place An Order

Welcome to Shop Playpens Online, where shopping is easy, convenient and secure.

How do I place an order on Shop Playpens?

  • Browse our extensive range of products here.
  • Select the option and quantity and click the ‘Add to Cart’ button
  • Once you have finalised your selection you can ‘View your Cart’ (bottom right)
  • Make sure your order is 100%, agree to our terms and conditions and then click ‘Checkout’
  • To view images of the product you’ve selected, you can click on the name of the product in your shopping bag
  • Choose your payment method and enter your billing address.
  • Click ‘Continue’
  • Please review the information on the next page, then click “Place Order”
  • The next window will confirm your order and give you the options to view shipping details, order number, order status, payment method, billing address, date of order, tracking of your order and the option to print your invoice for future reference.
  • Your order will be delivered via our courier or delivery company to your door if this is the option you’ve selected – View delivery information for delivery times. Delivery and courier charges apply to all orders unless it’s been stated otherwise. For very remote areas not serviced by our normal courier we will have to deliver via Post Office, or to the nearest accessible town to you.

Can I collect my order?
If you live in Johannesburg and would like to collect your order from our offices in Weltevredenpark, you are welcome to do so. (Please note this only applies to certain products as we are an online shop and ship orders out directly from our suppliers where possible). Please leave a comment on your order form “I will collect” so we don’t charge you for courier or delivery costs. As soon as our team have packed your order we will send you an email to let you know that it’s is ready for collection.

Can I buy from your physical stores?
We are an established – and mainly online – established South African company, providing South Africa and Africa with safety products for children and pets. Our offices are based in Weltevredenpark, Johannesburg and collections will only be permitted via appointment and if this option is available. We deliver throughout South Africa..

Do I need to Create an Account?
You can make a purchase without creating an account. Creating an account will allow faster checkout, the ability to store your delivery and billing details and enable you to track your orders, view your order history and write product reviews.